Certificates and Affiliations
Construction Line Reg No: 34809
Corgi Reg
No: 196539
CITB
Liverpool Compact
Quality Management
Within
Metro Developments Ltd company Total Quality Management
is a cultural philosophy, a way of working and a way
of thinking, which is based upon a strong commitment
to customer satisfaction and continuous improvement.
Metro
Developments quality management approach encompasses:
-
- Emphasis
on leadership style and organisation culture.
- Aspiring
to achieve excellence in all aspects of business.
- Quality
is defined as satisfying the needs and expectations of
customers.
- Emphasis
on teamwork and continuous improvement.
- Quality
designed into the process rather than inspected out.
- Success
is measured through improvements in customer satisfaction,
performance and business results.
TQM
within
Metro Developments
begins with the Managing Director, Mr. ................
and extends to every person within the company. Highly
committed senior management lead the way and provide support
at all levels within the company.
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